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As the Director of Behavioral Sciences for Providence Family Medicine and a faculty member with the University of Washington School of Medicine, Dr. Maurer has studied how individuals, families, and organizations sustain their excellence in health, relationship, and work. He is also an Associate Clinical Professor at the UCLA School of Medicine. He has served as a consultant to Walt Disney Studios, the US Air Force, Costco, Wellpoint, American Express, Four Seasons Hotels, PricewaterhouseCooper, Make-A-Wish, and Habitat for Humanity. His book on creativity and change, entitled, One Small Step can Change Your Life was published in the fall of 2004 and is now in twenty four languages. He is also the author of The Spirit of Kaizen and Mastering Fear. His work as a clinical psychologist has resulted in the development of an extensive series of programs designed to meet the challenges of building and sustaining excellence and well being.